You don't want to add to a client's stress by handing them endless paperwork to claim their health insurance. Particularly when they are grieving the loss of a loved one or suffering from a medical issue.
You want to simplify the claim process to ensure your customers can sail through their crisis with timely financial support.
To settle their claims, you need to collect a long list of documents related to the insured client to comply with insurance regulations.
Using paper and manual methods to collect medical information slows down the insurance claim process.
You must verify the client's insurance membership, medical reports, hospital bills, and other medical-related information. The collection and evaluation of a healthcare insurance claim take a long time.
The entire form-filling process ends up wasting both your and your client’s precious time. Since timely service is directly related to customer satisfaction, your customers end up dissatisfied with your service.
However, to settle healthcare insurance claims, you need every medical information related to the client to process their claims.
As an insurer, you do not want to lose clients to a bad customer experience. So you have to offer your customers a digital health insurance claim method to win their confidence.
A speedier claim management system not only helps control medical expenditures but also enhances customer engagement.
Clustdoc can help you collect accurate, well-organized, and comprehensive information to process healthcare insurance claims and settle the client claims as soon as possible.
Clustdoc provides a comprehensive paperless solution for collecting and reviewing critical information related to healthcare insurance claims. This checklist will help you to fully comprehend the patient's medical history and other relevant information.
It will considerably minimize the amount of time you spend gathering data and will assist you in keeping track of any healthcare insurance claims.
Our application's user interface is comprehensive, robust, and mobile-friendly, making it simple for patients to share their medical information.
Clustdoc provides a mobile application interface so that your customers can comfortably and remotely apply for healthcare insurance.
Now your customers don’t have to fill manual forms. They can now fill forms online interactively with speed and accuracy.
Clustdoc makes it easy to collect details like– the insurance policy, patient and illness information, contact person, hospital admission record, etc.
The online form builder feature on Clustdoc is the easiest way to create interactive forms to collect information from your customers.
Manually collecting these verification data is a long process. With Clustdoc, patients and their families can conveniently submit their information from their phones or computers without any hassle. Your team can review their claim very quickly from the business console.
Now you don’t have to request insurance-related documents and then copy or fax them to your claim manager.
You can share your own white-labeled healthcare insurance claim application online. And your clients can interactively attach digital copies of all insurance and medical documents with speed and accuracy.
Clustdoc makes it simple to gather essential documents such as HCI claim, employee ID, insurance membership card, medical report, doctor’s prescription, death certificate in case of death, and other relevant details.
After the client submits these files, the platform organizes and saves them in a unique virtual folder ready for your review.
You can access required documents easily from your Clustdoc account, approve them and share them with your teamp for approval without any hassle. You no longer have to photocopy, print, or fax client details like in the old days.
You must ensure that your insurance clients have a smooth experience with your service when they need you the most. And to do so, you must provide them the best service when they claim their healthcare insurance.
When patients claim their healthcare insurance to reduce the financial strain of medical costs, you can immediately collect all patient-related information using this checklist.
You can edit this checklist from our client portal to create a customized one for your insurance company and provide better customer service to your clients.
Clustdoc is the most advanced and efficient platform to assist your clients to quickly and efficiently claim their healthcare insurance.
This checklist will help you improve customer experience, engage with them, and increase operating efficiency.