We know how tough it can be to onboard a new merchant. You need a lot of information and documentation before you introduce a merchant to your service.
It's critical to receive compliant documents and register the best merchants as fast as possible. Why?
Because you must protect your business and make sure your team carefully avoid dubious merchant who could cause a reputational risk for your company by having fraudulent activities or concerning financial history.
To avoid being vulnerable and reinforcing your KYB process, you must continually adapt and include modern tools into your onboarding process.
While onboarding merchants, you need to fully understand their business structures, license and get other important details about the company. It is also vital to do a comprehensive merchant history check.
During the onboarding phase, you must collect and scrutinize all legal documents to minimize compliance risk and meet all requirements.
Doing it the old way takes a lot of time which is the most valuable asset for your onboard merchants.
No merchant wants to waste time onboarding their business to a payment service provider. Therefore, following a traditional onboarding method and not designing the system with modern tools may drive merchants away from your service.
Clustdoc has developed the most effective solution to your onboarding problem. For your merchant onboarding process, we provide an advanced and effective solution.
With Clustdoc, your onboarding system will be thorough, structured, and well-integrated improving risk assessment, monitoring, and management in your institution.
The KYB onboarding solution from Clustdoc will let you create an automated merchant onboarding process.
Our merchant onboarding solution is comprehensive, robust, and engaging. It will let you swiftly onboard merchants so they can begin collecting payments right away.
With Clustdoc's advanced features, you can quickly and easily obtain the data you need from merchants to set up their accounts.
Clustdoc offers a white-labeled interface that allows you to personalize the KYB onboarding process and make it your own.
With Clustdoc’s built-in digital form builder, you can easily collect all the information required to onboard a new merchant.
Using our advanced features, you can collect complete business information, contact information, website information, bank details, and more from the merchants in no time.
Onboard merchants can now fill forms online interactively with speed and accuracy.
The form gets displayed in your custom checklist and merchant interface. Next, you can move the merchants along in the onboarding process after reviewing their information.
Your onboard merchants also need to submit their company documents so that you can have complete detail about their business. You need to collect business registration certificates, service delivery evidence, CAC registrations, memorandum, shareholder details, etc., from your clients.
Manually collecting these documents is a long process. With Clustdoc, your clients can conveniently submit all these documents from their phones or computers without any hassle and allow your team to review this very easily from the business console.
After merchants submit these files, the platform saves them in a unique folder on the cloud.
You no longer will lose any contract file in the stack of papers in your cabinet.
Many documents must be signed when onboarding new merchants. The merchants need to sign legal papers such as contracts, agreements, and policies.
Previously, you had to print, sign, and then copy or scan your legal documents. The e-signature function in Clustdoc allows you to sign all of your papers in a matter of minutes.
You can obtain legally binding e-signatures using Clustdoc instead of printing, signing, and scanning documents.
To save you time and effort, we designed a merchant onboarding form template.
Clustdoc is the most advanced and efficient onboarding automation platform available.
You can customize our ready-to-use white-labeled KYB onboarding checklist for your brand and provide your merchants with a smooth and trustworthy experience.
With Clustdoc, you can now provide your clients a seamless KYB onboarding experience, attracting more merchants to select your service.