Improve permitting, licensing, application and service-delivery process in your community using a citizen self-service portal powered by Clustdoc.
Tailor processes to fit your service’s unique needs, ensuring flexibility and efficiency in every step.
Streamline service request workflows and let automation handle repetitive tasks, giving your team more time to focus on serving the community.
Simplify complex application processes into user-friendly steps, reducing confusion and boosting submission accuracy.
Offer citizens and businesses a modern, intuitive platform that makes accessing services easier and faster than ever.
Bring all incoming requests into one organized platform, making it easy to track, manage, and respond without hassle.
ACCESSIBILITY
Clustdoc’s citizen self-service portal enables 24/7 access for submitting forms, requests, or complaints, ensuring that no issue is left unheard.
Automated updates and reminders keep things moving, so both citizens and staff stay informed every step of the way.
Add a citizen self-service portal to your website and enable people or local businesses to submit applications, service requests, or complaints with ease, right from their devices— with no phone calls, no paper nor physical walk-ins required.
This branded portal makes accessing public services a delightful experience, helping you improve satisfaction across your community.
Clustdoc centralizes incoming requests, making it simple for staff to review, process, and manage each submission in record time.
With everything organized in one place, your team can focus on providing exceptional service without feeling overwhelmed.
Implement today a professional system for reviewing incoming applications from people from your community and businesses.
Clustdoc’s robust approval workflows and sign-off stages keep your processes clear and compliant.
Easily assign tasks, track progress, and ensure every step is completed with precision, from initial submission to final approval.
No matter the type of services your team is in charge of providing, our workflows bring transparency and accountability to the forefront, making life easier for everyone involved.
KEY FEATURES
Find below all features and resources that will help you get the most out of Clustdoc.
Discover what other companies say about Clustdoc.
With Clustdoc we can do the whole onboarding flow – and as we can instantaneously notify customers about missing or non-compliant documents, it helps us speed up the whole onboarding process.
