Paris
Financial Services
100-200 employees
Championning Innovation in the french startup ecosystem
Since its debut, WILCO has continually expanded and transformed to create optimum value for entrepreneurs and enterprises through consistent innovation. The team is dedicated to providing the best support for startups to help them reach their first million in sales within 3 years and to transform small and medium businesses.
WILCO is constantly welcoming new ventures in its Elite startup acceleration program by providing annually €10M loan support to french startups and scale-ups.
What changed with Clustdoc?
Superior onboarding for new entrepreneurs
Arnaud Pelloquin head of operations and his team, welcome over 100 new startups each year. To this end, the company set out to find a robust and flexible solution to collect information from startup founders during the initial phase and for the loan application process.
Considering that there are 3 entrepreneurs per startup on average, the company has to welcome nearly 300 entrepreneurs each year and handle even more applications.
Before Clustdoc, the company relied on an internal solution that quickly became outdated and harder to maintain. Given the growing number of applicants, the Ops team’s priority was to find a reliable solution that would allow them to streamline their onboarding process.
Reinventing the onboarding experience and loan application process
WILCO was facing 2 main challenges:
– Increasing engagement & Compliance throughout the application process
– Improving team performance and processing times for internal teams
After testing out the platform, WILCO Ops teams approved Clustdoc; the new compliant and automated onboarding software that would help teams welcome new entrepreneurs into their startup’s program.
“We quickly saw the potential of Clustdoc. All the features available were matching exactly our needs list.”
Compliance was also one of the key reasons why Arnaud picked Clustdoc. The secure onboarding platform automates the submission of entrepreneur’s applications while making sure that all compliance documents are properly captured, reviewed and approved.
50%
faster onboarding
process
1 month
to see first results using Clustdoc
2 hours
saved on processing one loan application
WILCO + Clustdoc = Operational Excellence
The biggest goal of WILCO is to save time. Whether that’s during the onboarding process or day-to-day activities, it’s vital that tools can keep up with the company’s growth. And Clustdoc checks all the boxes: it’s very easy to organize, track and systemize onboarding workflows using the digital tool.
Arnaud and his team also enjoy the integrations & API features. Having great onboarding management tools is one thing, but being able to integrate them seamlessly with your business tools takes it to the next level.
“The ease of implementation and ability to connect Clustdoc with our existing technology stack makes work much easier.”
Thanks to Clustdoc’s legally-binding eSignature system, entrepreneurs can also sign agreements without turning to a third-party solution. And according to Arnaud, this is a time saver.
“With Clustdoc we’re confident to close a startup application within a week versus 3 weeks previously.”
Clustdoc has helped WILCO build an Operations Powerhouse in a short amount of time. The company has cut processing times by half within the first months of using Clustdoc.
WILCO found in Clustdoc an intuitive and easy-to-use platform built to assist the most innovative startups in a systematic and compliant way.
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