Canada
Legal Services
1-10 employees
In the face of adversity, some companies are content to simply react and adapt. But others, like Votre-Avocat-Virtuel.com, choose to be proactive and blaze a trail towards the future. While modern companies have only recently begun to migrate their operations to digital platforms due to the health crisis, Votre-Avocat-Virtuel.com has been leading the way for a whole decade.
Stephane Minson, a brilliant international business lawyer behind Votre-Avocat-Virtuel.com, has always had a vision for better serving their international clientele. By breaking new ground and exploring innovative solutions, they have set themselves apart as pioneers in the digital legal space in Canada.
So let’s discover how Votre-Avocat-Virtuel.com transitioned to a digital legal office using Clustdoc.
The law firm accessible in just one click
Votre-Avocat-Virtuel.com is a boutique legal firm that embodies innovation and excellence in the legal world. Unlike any other, this firm is always ahead of the curve with its 100% digital and 24/7 accessibility. They are the go-to reference for managing mobility, immigration, and international tax issues for both individuals and companies.
Their commitment to providing the best services possible is evident in the innovative solutions they have developed for video conferencing and client follow-up.
These resources allow Votre-Avocat-Virtuel.com to offer clients winning strategies, secure their case, and minimize legal uncertainty.
Through their cutting-edge approach, Votre-Avocat-Virtuel.com has transformed the legal landscape. They have shattered the traditional model of a stuffy law firm and created a dynamic, accessible, and forward-thinking environment for their clients.
A software for managing cases intelligently
Throughout his career as an international lawyer, Stephane has amassed a wealth of knowledge about the power of the cloud.
He has always been committed to delivering the best possible services to his clients, and that has led him to blend the best of both worlds in his work.
Recently, Stephane embarked on an audit of the various client onboarding and document workflow management tools available on the market, determined to find the perfect software to better manage document flows inherent in the firm’s daily activities.
After trying out several options, Clustdoc appeared to be the most versatile and robust solution for managing new customers in a secure and professional way.
” We used to work already with one of the first legal intake software created on the Cloud. However, there was something missing. This software didn’t necessarily provide all the tools for case management and document collection.”
That’s how, Clustdoc emerged as the ideal solution to complete the legal tech stack of Votre-Avocat-Virtuel.com, focusing on streamlining the client onboarding process – a crucial step of the business relationship with clients.
“I was looking for a seamless way to request legal documents from customers and streamline the approval process for required documents. Clustdoc was precisely what I had been searching for all along. Unlike traditional solutions such as Google Docs or Dropbox, it offered a smart onboarding checklist for collecting and managing documents that met my exact requirements.”
As a lawyer, collecting documents and supporting evidence from clients can be a tedious and time-consuming process. Despite appearing straightforward, this stage often involves multiple back-and-forth exchanges, leading to inertia for professionals, their teams, and clients alike.
Fortunately, for Stephane and his team, Clustdoc has provided a seamless solution to this common challenge. By automating the document collection and validation process, Clustdoc has eliminated this problem and offered reassurance to new clients during a time of crisis.
“Clustdoc has been an absolute game-changer for me as a lawyer. With the ability to validate, invalidate, or discuss documents all in one place, I am saving valuable time that I can now dedicate to other important tasks. Additionally, by eliminating the need for excessive email exchanges, Clustdoc has allowed for a more seamless and streamlined experience.”
With the help of Clustdoc’s intelligent document collection feature, the status of each file can be easily tracked on the portal. The automatic reminders available through your Clustdoc account ensure that customers are informed of what is expected of them and what remains to be done.
This makes the processing of received items much more efficient, enabling teams to be more reactive in their approach.
x2
in productivity since switching to Clustdoc
100%
digitized and automated client onboarding
Zero
repetitive and manual onboarding tasks
Building a digital experience that exceeds customers expectations
In addition to the intelligent document collection module, Clustdoc’s other features have proven to be useful for further digitizing customer paths at Votre-Avocat-Virtuel.com.
One such feature is the Clustdoc customer portal, which is customizable and easily integrated into website pages or business apps.
By integrating this feature, Votre-Avocat-Virtuel.com has been able to enhance its innovative and trendy concept of the virtual office. This concept allows for most interactions to take place in complete confidentiality, delighting international clients with its secure and efficient approach.
“Client onboarding goes hand in hand with Votre-Avocat-Virtuel.com, and this onboarding process has to be found in one single place, on a dynamic and mobile customer portal portal as Clustdoc provides. Clustdoc allows to set up a system of client onboarding but also of my partners and external speakers or other professionals because it is possible for me to check the progress of their work in real time.”
The partnership between Votre-Avocat-Virtuel.com and Clustdoc has yielded exceptional results. Stephane and his team are fully satisfied of the Clustdoc Client Onboarding and Verification Software.
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