France
Real Estate
10-20
A real estate agency focused on finding your perfect home match
Pierres Passion Immobilier is a network of three French real estate agencies committed to assisting hundreds of clients with their rental projects.
Their goal is to provide access to high-quality real estate expertise along with a premium tenant experience.
The team offers a complete range of services to lead any homeownership or rental project to success.
Read the full testimonial from Emmanuelle Davanzo, Rental and Property Management Consultant at Pierres Passion.
What changed with Clustdoc?
Scaling the tenant onboarding process
Before Clustdoc, one of the team’s main challenges was to collect and verify all the required information and documents from tenants in a timely manner – but their tech stack was quite traditional.
Their former onboarding process was mostly based on manual and repetitive tasks, back and forth emails, while juggling with multiple tools to collect, process and review every tenant’s information – a real loss of time according to Emmanuelle and her team.
Pierres Passion Immobilier’s tenant onboarding process did not align with their vision and priority of providing maximum operational efficiency and error-free processes to the rental management team. It used to involve a lot of back-and-forth emails with tenants to ensure compliance with application requirements – making it challenging to keep track of the entire onboarding process.
Emmanuelle and team members now use Clustdoc as a reliable tool to request and collect tenants’ information. Indeed, the secure client onboarding platform allows the team to streamline the tedious part of document collection: from online forms, supporting documents, to signing contracts, everything is being centralized in their digital onboarding checklist.
Empowering Pierres Passion teams and providing maximum productivity
Using Clustdoc, Pierres Passion can deploy a secure onboarding portal on their website to automate the submission of tenant’s applications while making sure that all required documents are properly captured.
” Clustdoc speeds up the document collection step, making the process significantly quicker and saving valuable time for us . “
What’s more is that with Clustdoc, Emmanuelle and the team benefit from a complete verification process within the platform. Tenants compliance documents are properly captured, reviewed and approved by key stakeholders.
“ Being able to quickly visualize, verify and comment on tenants’ documents from the admin console is essentiel for us. It instantly notifies tenants when they need to re-upload a document or take action in their application, making the entire process much easier for the team. “
100%
rental application are centralized
x2
in productivity since switching to Clustdoc
Zero
error during document verification
Pierres Passion found in Clustdoc an intuitive and easy-to-use platform to collect and verify rental applications in a systematic and compliant way.
“ Document collection is far more efficient with Clustdoc platform. It provides real-time visibility into tenants’ application progress, enabling us to take immediate action on their submissions. “
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